Refund Policy – The Wisdom Shop

 

At The Wisdom Shop, we aim to bring you joy and inspiration with every purchase. If your order arrives damaged or doesn’t meet your expectations, we’re here to help.

 

Please note: Refunds will only be approved if a video is provided showing the condition of the item upon opening the parcel. This helps us understand the issue clearly and improve our service. Photos alone cannot be accepted.

 

 

How to Request a Refund:

 

Record a short video while unboxing your item, clearly showing the issue.

Contact us at info@thewisdomshop.co.za with the video attached.

Our team will review the video and respond promptly.

 

We appreciate your understanding and cooperation. By following this process, we can continue to serve you faithfully and ensure that every product brings blessing and encouragement to your home.

 

Thank you for trusting The Wisdom Shop!